Privacy Policy
Effective Date: August 4, 2026
This Privacy Policy describes how Assembly Networks, LLC (“Company,” “we,” “us,” or “our”) collects, uses, shares, and retains information in connection with our websites at assemblynetworks.net and assemblyai.net, the Assembly AI application, our APIs, and related services (collectively, the “Services”). It applies to visitors to our websites, to our business customers (“Customer”), and to the individual users who access the Services on Customer’s behalf.
Capitalized terms used but not defined here have the meanings given in our Terms of Service.
1) Information We Collect
Account Information. When you register, we collect information you provide such as your name, email address, workspace/organization name, role, and password credentials (stored in hashed form by our auth provider).
Prospect and Inquiry Information. When you submit a form on either of our websites, such as a demo request, a white paper download, or a general contact or inquiry form, we collect the information you provide. Depending on the form, this may include your name, business email address, phone number, company name, job title, industry, annual revenue range, the business situation you select, the department you wish to reach, and any message or free-text description you choose to write. We also record the date and time of submission and the IP address the submission came from.
Usage Data. We collect data about how you interact with the Services, including pages viewed, features used, clicks, session timestamps, device and browser information, IP address, and approximate location. This includes product analytics events (e.g., onboarding step completions, journey activity) and website analytics events (e.g., page views and form submissions).
Customer Content. We process content you submit to the Services, including company profile data, target market segments, survey questions and responses, decision clarity profiles, journey step outputs, generated drafts, prompts, and other materials you or your users upload or create.
Payment Information. If you purchase a paid plan, payment is processed by Stripe. We do not store full payment card numbers on our servers.
Communications. If you contact us (e.g., support emails to info@assemblynetworks.net), we retain the content of those communications.
2) Cookies, Analytics, and Cross-Domain Measurement
Cookies and similar technologies. We and our service providers use cookies and similar technologies on our websites and in the application. We use them for two purposes: to keep the Services working (for example, to keep you signed in and to protect our forms from automated abuse), and to understand how our websites are used so we can improve them.
Website analytics. We use Google Analytics 4 on both assemblynetworks.net and assemblyai.net. Google Analytics sets cookies (including cookies in the _ga family) and processes your IP address, device and browser information, the pages you view, and the actions you take, including when you submit a form. We configure our form-submission events to record only non-identifying attributes, such as which form was submitted, the industry and revenue range selected, and how you heard about us. We do not send your name, email address, phone number, job title, or the content of your message to Google Analytics.
Cross-domain measurement. Our two websites are configured to be measured together. If you move between assemblynetworks.net and assemblyai.net, for example by following a link from our marketing site to download a white paper, we recognize that as a single visit by a single person rather than two separate visits. This lets us understand how people move between our sites. It does not cause us to collect any additional categories of information.
Product analytics. Within the Assembly AI application we use PostHog to record product usage events, as described in Section 1.
Bot protection. We use Cloudflare Turnstile on our public forms to distinguish human visitors from automated submissions. When you submit a form, Cloudflare processes your IP address and browser signals to assess whether the submission is automated, and may set a cookie for this purpose. Turnstile is used only for abuse prevention and is not used to track you across sites or to build an advertising profile.
Your choices.You can control cookies through your browser settings, though disabling them may prevent parts of the Services from working. You can opt out of Google Analytics across all websites by installing Google’s Analytics Opt-out Browser Add-on. We honor recognized universal opt-out signals, including Global Privacy Control (GPC), where required by applicable law.
3) How We Use Information
- To provide, operate, secure, and support the Services;
- To authenticate users and maintain account access;
- To respond to demo requests, white paper downloads, and other inquiries, and to follow up with you about our products and services;
- To process AI-assisted features (e.g., Copilot drafts) using the information you submit;
- To measure and improve the performance of our websites and marketing, including understanding which channels and pages lead to inquiries;
- To improve the platform in aggregate and de-identified form (not in a way that identifies you or builds individual profiles);
- To communicate with you about the Services, including service notices, security alerts, and support responses;
- To process payments and manage billing through our payment processor;
- To detect, investigate, and prevent fraud, abuse, automated submissions, or violations of our Terms;
- To comply with applicable law and enforce our agreements.
We do not sell Customer Content, and we do not use Customer Content to train third-party foundation models.
4) How We Share Information
We share information only with service providers (“subprocessors”) acting on our behalf to provide the Services, and only as needed for them to perform their functions. Our current subprocessors include:
- Supabase. Authentication, database hosting, and storage for account data, Customer Content, and inquiry submissions.
- Vercel. Application hosting and edge delivery of the Services.
- Anthropic (Claude API). AI processing for Copilot drafts and other AI-assisted features. Inputs you send to Copilot are processed by Anthropic to generate outputs.
- Stripe. Payment processing for paid subscriptions (if applicable).
- PostHog. Product analytics for in-application usage events.
- Google (Google Analytics). Website analytics for assemblynetworks.net and assemblyai.net, as described in Section 2.
- Cloudflare (Turnstile). Automated-abuse prevention on our public forms, as described in Section 2.
- Notion. Storage and management of inquiry and prospect records submitted through our website forms, used as our customer relationship management system.
- Resend. Delivery of transactional and notification email, including internal notifications when you submit a form.
We may also disclose information: (a) to comply with law, legal process, or lawful government requests; (b) to protect the rights, safety, or property of Company, our users, or others; (c) in connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality protections; or (d) with your direction or consent.
5) Data Retention
Customer accounts and Customer Content. We retain Customer Content and account information for as long as your account is active. After account closure or termination, retention follows the schedule in Section 8 of our Terms of Service: we delete or de-identify Customer Content within thirty (30) days, with limited exceptions for extended export windows, legal requirements, dispute resolution, and rolling backup deletion within sixty (60) days.
Prospect and inquiry records. We retain information submitted through our website forms for up to thirty-six (36) months following your most recent interaction with us, after which we delete or de-identify it. You may ask us to delete your inquiry record sooner at any time by contacting us at info@assemblynetworks.net.
Transactional and security records. We may retain limited transactional records (invoices, payment status, audit/security logs) for accounting, tax, compliance, and security purposes as permitted by law.
6) Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect information processed through the Services, including encryption in transit, access controls, and audit logging. No system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your credentials and for the access controls you apply within your workspace.
7) Your Rights and Choices
Subject to applicable law, you may have the right to:
- Access the personal information we hold about you;
- Correct inaccurate or incomplete information;
- Delete personal information, subject to legal retention obligations;
- Export a copy of your data in a portable format;
- Object to or restrict certain processing activities;
- Opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects;
- Withdraw consent where processing is based on consent.
For workspace users, requests are typically routed through your workspace administrator. To submit a request, contact us at info@assemblynetworks.net. We will respond within the timeframes required by applicable law.
Appeals.If we decline to act on your request, we will tell you why. You may appeal that decision by replying to our response or by writing to info@assemblynetworks.net with the subject line “Privacy Request Appeal.” We will review the appeal and inform you in writing of our decision, and the reasons for it, within the period required by applicable law. If your appeal is denied, you may contact the attorney general of your state to submit a complaint.
8) Children
The Services are intended for business use by individuals 18 years or older and are not directed to children. We do not knowingly collect personal information from children.
9) International Data Transfers
The Services are operated from the United States. If you access the Services from outside the United States, your information may be processed in the United States or other jurisdictions where our subprocessors operate. By using the Services, you understand your information will be transferred to and processed in those jurisdictions.
10) Changes to this Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide reasonable notice (e.g., via the Services or email). Continued use of the Services after the effective date of an update constitutes acceptance of the updated Policy.
11) Governing Law
This Privacy Policy is governed by the laws of the State of Colorado, without regard to its conflict of laws rules. Any disputes arising from this Policy will be handled in accordance with the dispute resolution provisions in Section 17 of our Terms of Service, including binding arbitration in Denver County, Colorado.
12) Contact
Questions about this Privacy Policy or our data practices? Contact us at:
Assembly Networks, LLC
2443 S. University Blvd, Suite 281
Denver, CO 80210
Email: info@assemblynetworks.net